Live

Your phone, answered. In any language.

40% of small business calls go to voicemail — and that customer calls your competitor.
UpNewLevel's AI receptionist picks up every one, in English, Spanish, or Russian. Books the appointment. Texts you the details.
Live within 24 hours.

Stage 01

A customer calls.

Saturday night, 9:47 PM.
Your shop is closed.
In the old world, this ring becomes a voicemail — or worse, silence.
The customer calls your competitor.

Stage 02

UpNewLevel's AI picks up.

On the first ring.
A natural voice greets them by your business name, asks how it can help, and actually listens.

Stage 03

The booking is made.

It checks your real calendar, confirms the slot, and sends an SMS confirmation — all while the caller is still on the phone.

Stage 04

You wake up to a full calendar.

Monday morning, the dashboard shows the night's calls, bookings, and a clear number: how many customers you would have missed.

Incoming Call
Customer
+1 (201) 555-0142
UpNewLevel AI
Live call · 00:12
Hi, thanks for calling Main Street Dental. How can I help you?
Hey, can I get a cleaning next Tuesday?
Of course. Morning or afternoon?
Morning, around 10?
10:15 AM Tuesday works. Name for the booking?
Appointment Booked
Confirmation sent via SMS
ServiceCleaning
DateTue, Nov 12
Time10:15 AM
Duration45 min
View in Calendar →
Last Night's Activity
14
Calls answered
▲ all captured
6
Bookings made
▲ +3 vs avg
0
Missed
▼ 100%
$1.2k
Est. revenue
▲ booked
Texts from Ted last night
9:47 PM
Maria G. · ES → EN
Cleaning · Tue 10:15 AM
11:02 PM
James T. · EN
Brake check · Wed 8 AM
6:14 AM
Oleg P. · RU → EN
Consult · Wed 2:30 PM
The Cost of Voicemail

Every missed call is a customer who called your competitor.

Local businesses miss 30–40% of incoming calls — during work, after hours, and especially when the customer doesn't speak English.
UpNewLevel answers all of them.

◆ Without UpNewLevel
  • Missed calls after hours
  • Callers hang up without leaving a message
  • Busy signals during rush hours
  • Lost appointments every weekend
  • Staff distracted by ringing phones
–38% of calls lost
● With UpNewLevel
  • Every call answered 24/7
  • Appointments booked automatically
  • No busy signals, ever
  • Questions answered instantly
  • Staff focused on in-person customers
+100% calls answered
How It Works

From silent phone to booked calendar in three steps.

No developers, no phone hardware, no contracts.
We handle everything between the ring and your calendar.

STEP 01

Tell us about your business

Hours, services, tone of voice, what happens after hours.
A short form — about two minutes to complete.

STEP 02

We build your receptionist

A voice and script tuned for your industry.
Connected to your calendar.
Ready to answer the way you would.

STEP 03

Forward your phone

Keep your number.
Forward all calls or just missed ones.
Every call now gets answered — around the clock.

Industries

Built for service businesses where every call is revenue.

Tuned for the real call patterns of high-volume local shops where a missed call is a lost $200–$2,000 customer.

01
Restaurants
02
Salons
03
Dental
04
Auto Shops
05
Legal
The Real Cost

How much voicemail is costing you.

Most local businesses miss 30–40% of incoming calls.
Drag the sliders to see your number.

2 / week 12 50 / week
$50 $350 $2,000
20% 40% 80%
You're losing per month
$8,400
≈ $100,800 per year of lost revenue.
UpNewLevel Basic: $299/mo Net gain: $8,101/month
Beyond the call

Ted doesn't just answer — he closes the loop.

Every call kicks off a complete follow-up workflow. Confirmations, reminders, review requests — all automatic, all in your customer's name.

📞
During the call
Answer & book
Ted picks up 24/7, takes the booking against your live calendar, and confirms availability before hanging up.
"Booked you for Thursday at 7. Confirmation coming to your phone now."
💬
Within 30 sec
SMS confirmation
Customer gets a clean confirmation text the moment they hang up — booking details, your address, easy reschedule link.
"Hi Mike — confirmed for Thursday 7pm at Mario's. Reply RESCHEDULE if needed."
1 hour before
Reminder & confirm
Pre-visit nudge so you don't get no-shows. If they reply CANCEL, the slot opens back up automatically.
"Quick reminder — see you in 1 hour at Mario's. Reply YES to confirm."
Same evening
Review request
A few hours after the visit, Ted sends a personal note asking for a Google review — by name, with your direct review link.
"Hey Mike, hope dinner was great! If you've got a sec, would love a quick Google review →"
🧠
Next time they call
Returning customer
Ted recognizes the number, greets them by name, and skips the questions he already knows the answers to.
"Hey Mike, welcome back. Same table as last time, or something different?"

SMS confirmations, reminders, review automation, and returning customer memory are included in Pro.

Pricing

Less than half a part-time receptionist.

One missed $400 customer pays for the year.
No hidden fees, no contracts, 30-day money-back.

Basic Plan
$299 / month
  • 24/7 call answering
  • Lead capture (name + phone)
  • Appointment booking
  • Returning caller recognition
  • Call & booking log
  • Custom setup (24–48h)
Choose Basic
Most Popular
Pro Plan
$599 / month
  • Everything in Basic, plus:
  • SMS confirmations & reminders
  • Review request automation
  • Returning customer experience
  • Conversion tracking
  • Ongoing optimization
  • Priority support
Choose Pro
FAQ

Common questions.

Does it really sound human?+
Call (551) 321-6044 and judge for yourself.
Most callers don't notice.
What happens when it can't answer a question?+
It takes a message and sends it to you by SMS or email.
If you want, it transfers the call live to your cell instead.
Do I need to change my phone number?+
No.
Your existing number stays.
Forward everything or just missed calls — your choice.
How long is the contract?+
There isn't one.
Month-to-month, cancel anytime from your dashboard.
Does it book appointments?+
Yes — Google Calendar, Cal.com and others.
It checks your real availability before confirming.
What languages does it speak?+
English, Spanish, and Russian at launch — your customer speaks any one, you read the summary in English. Other languages on request.
What if Ted doesn't understand the customer?+
Ted asks them to clarify, takes a detailed message, and texts you the call summary right away.
You can call them back personally — most people prefer that to voicemail anyway.
Can I listen to past calls?+
Yes.
Every call has a recording, full transcript, AI summary in English, and customer details in your dashboard.
Search by date, name, or phone number.
How accurate is it?+
In English, around 95% on names, dates, and services.
In Spanish and Russian, around 90%.
Edge cases (heavy accents, background noise) get flagged for your manual review.
What happens after hours and weekends?+
Ted answers 24/7.
If you're closed, he tells the caller when you reopen, books for the next available slot, and texts you the booking before you start your day.
What if I want to handle a call myself?+
Tell Ted to forward to your cell when certain customers call (by name, number, or topic).
Or set hours when Ted only takes overflow calls and you handle the rest.
How do I cancel?+
Login to dashboard → Cancel subscription. One click, no phone calls, no retention scripts.
30-day money-back guarantee on your first month.
How does onboarding work?+
After payment we set everything up for you within 24 hours:
1. We provision a number (or forward yours)
2. We configure Ted with your business name, hours, services, FAQ
3. We test 5 sample calls together
4. You go live.
Direct support from the founder for the first 30 days.
What about my data and privacy?+
Call recordings stored encrypted in the U.S.
Only you can access your business's data.
We never sell, share, or train AI on your customer information.
HIPAA-grade encryption available on request for medical/dental.

Stop losing calls this weekend.